
International debt recovery at the debtor's expense
Haven’t received payment for a transport service and worried about debt recovery costs? Report your case to Pactus – we’ll recover your outstanding payment, with the costs of our services charged to the debtor.
How does debt recovery at the debtor's expense work?
Free consultation
Fill out the form and we will contact you to discuss your case.

How does it work?
Case submission and documentation
Submit your case through the Client Panel, select the debt recovery option at the debtor's expense, and enter the invoice details and required documents (VAT invoice, transport order, CMR or bill of lading, etc.).
Debt recovery and monitoring
Our experts initiate direct contact and negotiations with the debtor. You will receive progress updates via the Client Panel.
Commission settlement (success fee)
We work on a no-win, no-fee basis – you only pay commission when we successfully recover your debt. We charge the debtor for the recovery costs. You first pay our commission invoice.
Recovery of costs from the debtor
We convert the commission paid into a debit note and recover the amount directly from the debtor.
Why is it worth it?
Effective recovery of receivables in the TSL sector
Proven solution
With over 30,000 transport companies placing their trust in us, more than 90% choose debt recovery at the debtor’s expense.
Cross-border effectiveness
In international debt recovery cases, we recover not only the principal amount but also interest and collection costs.
Comprehensive service
We handle the entire process, including preparing documentation and debit notes, covering all stages of debt recovery.
This solution is for you if…
- do you have an unpaid transport invoice?
- is the debtor not responding?
- is the payment delayed and you don’t know what to do?
- are you wondering how to recover receivables abroad?
